What we do at Tank Master

What we do at Tank Master

What we do at Tank Master is pride ourself on supplying the biggest range of domestic, commercial and industrial markets with the largest range and the best prices in Perth, Western Australia and around Australia.

We supply Slimline Water Tanks, Modular Water Tanks, Under Eave Tanks, Underground Water Tanks, Aquaplate Tanks, Septic Tanks and Leach Drains.

Specialists in Pressure pumps, Transfer pumps, 12 Volt pumps, Petrol and Diesel pumps for all your pumping requirements.

What we do is stock and supply a huge rage of filtration products including Undersink, UV, Reverse Osmosis, Water Softener, Sediment, Carbon (Taste and Odour) and replacement cartridges.

Tank master also supply a wide range of Fire Fighting equipment including skid mounted units, trailer mounted units, fire fighting pumps, hose reels, fire hose and a variety of fire fighting accessories.

With a massive range of products, we are able to supply stock standard and customised solutions for a wide variety of situations. 

What’s New at Tank Master?

Expanded Product Ranges

We have expanded our ranges in almost all areas including Rainwater Tanks, Rainwater Tank Accessories, Cartage Tanks, Diesel Cartage Tanks, Septic Tanks, Leach Drain Systems, Filtration, Pumps, Fire Fighting Equipment, Livestock Products, Garden Beds, Ponds, Pond Equipment and Aquaculture.

New Products Ranges

We have also expanded into new domestic (residential), commercial and industrial areas such as Compressors, Generators, Pressure Washers, Welders, Heaters and an expansion to our petrol and diesel driven pumps.

Same Great Service

Tank Master continues to supply high quality rainwater tanks and tank accessories in Perth, Western Australia as well as expanding our range and freight network across Australia.

We pride ourselves on having the Biggest Range, the Best Prices and the Largest Display of water tanks in Western Australia. The right advice is essential and at Tank Master we endeavour to give you the best solution possible.

Come on in and talk to one of our friendly staff. Or contact us and we’ll get back to you.

Whatever You Do Just Drop 2

Our dams have received their lowest recorded inflow since records began, and we're using more water than ever before. So with our hot, dry summer weather, we really do need to act now.

Around 40% of household water use is in our gardens, so this is the best place to start.

By reducing sprinkler run times by just 2 minutes per station, we can all save enough water to make a real difference.

Tank Master supply a range of products to help you save water

whatever-you-do-just-drop-2

Watering your Garden

sprinkler-web

Water either before 9am or after 6pm. Watering early is best as it allows the water to soak to the roots and be available to plants throughout the day when they need it most. And remember, only water once on your rostered watering days.

Improve your soil

soil-web

Good soil is the foundation of a waterwise garden, but sandy soil is common in WA and has a low water and nutrient holding capacity. Use soil improvement products and wetting agents to reduce water loss.

 Use mulch in your garden

mulch-web

Apply 5–10cm of a chunky, waterwise mulch to significantly reduce evaporation loss and save water. It’s like sunscreen for the soil and can also reduce weed growth and improve the look of your garden.

Choose waterwise plants

plants-web

These are suitable for our climate and can live with less water. Group plants with similar watering needs so you can water efficiently, or get creative and transform the lawn on your verge into a waterwise garden.

Get to know your irrigation controller

irrigation-controller-webOur irrigation systems often need more attention than we give them, and they can waste a lot of water while we’re busy doing other things. Take a few minutes to:

 - Reduce sprinkler run times by just 2 minutes per station

 - Check the battery in your irrigation controller

 - Make sure sprinklers aren’t pointing at the footpath or driveway

whatever-you-do-just-drop-2-horizontal

Trading Hours

Tank Master is open 6 days a week for your convenience

DAY OPEN CLOSED
Monday 8.30am 5.00pm
Tuesday 8.30am 5.00pm
Wednesday 8.30am 5.00pm
Thursday 8.30am 5.00pm
Friday 8.30am 5.00pm
Saturday 8.30am 1.00pm
Sunday CLOSED CLOSED
Public Holidays CLOSED CLOSED

trading-hours

Terms and Conditions

The following Terms and Conditions refer to information and liability on this website and to information and liability provided through our store or by telephone, email, fax or any other form of communication.

All text, images, graphics, PDFs, animation, videos, sounds, and other materials on this website are subject to the copyrights and other intellectual property rights of Tank Master Australia Pty Ltd.

Apart from the purposes of private study and private use, this information cannot be used without written permission from Tank Master Australia Pty Ltd.

These materials may not be copied for commercial use or distribution, nor may these materials be modified or reposted to other websites.
If you would like to use any text, images, graphics, PDFs, animation, videos, sounds, and other materials on this website for any other purposes, please contact us.

Disclaimer

Tank Master Australia Pty Ltd has made every reasonable attempt to ensure the accuracy of the information displayed, however, it does not guarantee the information is complete, correct, or up to date and the information, including the availability of individual items and their prices, is subject to change without notice.

In no event shall Tank Master Australia Pty Ltd be liable to any person under any law for any loss or damage related to any information on this site.

Tank Master does not take any responsibility for the suitability of any product and any suggestions given, either on this website, other website owned and maintained by Tank Master, by email, phone, in store or by any other form of communication should be used as a guide only.

Warranties

Tank Master Australia Pty Ltd (ABN 52 743 176 722) of 11 Loton Avenue, Midland, Western Australia 6506, Ph: (08) 9274 7000, herewith refered to as “Tank Master”.

All products supplied by Tank Master are covered by warranties from the respective manufacturer of the product(s).

To submit a warranty claim, please contact Tank Master on (08) 9274 7000 or send an email to sales@tankmaster.com.au. Tank Master will provide the purchaser with a Warranty Claim Form for completion from Tank Master and/or the product manufacturer. If requested, the purchaser must provide photographs to support any warranty claim.

The completed Warranty Claim Form, proof of purchase and any photographic evidence requested by Tank Master must be returned to Tank Master at the purchasers cost and in the manner directed by Tank Master.

Incorrect installation, handling and usage of products sold by Tank Master, other than in accordance with the instructions provided by Tank Master, will prevent a purchaser from making any claim under this warranty.

Tank Master may require the removal of the contents of any tank to allow inspection and/or repair or replacement. The cost of the removal and storage of contents (if necessary) will be borne by the purchaser.

The purchaser is responsible for all costs arising out of a warranty claim, including transport costs to Tank Master or its nominee, installation, handling and storage of tank contents and the disposal of any replaced tank (if applicable), where this is not covered by any other Australian law.

All Poly Round Tanks have a 10 year pro-rata warranty. This warranty is subject to the Terms and Conditions of the manufacturer of tank.

All Poly Under Eave / Slimline tanks have a 12 month pro-rata warranty. This warranty is subject to the Terms and Conditions of the manufacturer of tank. This excludes commercial installations which are not covered by a warranty as all under eave / slimline tanks available from Tank Master are designed for domestic installations only.

When making a warranty claim, the manufacturer requires photographs of the warranty issue and the tank “in-situ”, as well as a copy of the original purchase receipt, in order to process the warranty claim. Some manufacturers require the purchaser to fill out a warranty claim form. This will usually be provided by the manufacturer if required.

Tank Master advises customers that all care is taken when manufacturing products. In some cases, materiel (swarf) or debris may be left inside due to the manufacturing process. Tank Master advises customers that tank(s) should be vacuumed or washed out prior to installation. Material (swarf) or debris may affect pipe work, pumps and other devices installed after the tank and failure to remove this material may void any warranty claims.

If requested by Tank Master, products installed in remote and/or inaccessible locations may need to be returned to a Tank Master agent’s premises or other location as required by Tank Master at the purchaser’s expense to enable inspection and/or repair.

To the extent permitted by law, Tank Master’s liability is limited to these warranty terms and conditions, in particular the pro-rata cost of repair and/or replacement of the product, at Tank Master’s or the manufacturer’s option.

Some products are covered by a ‘Pro-rata’ warranty. This means that Tank Master or the manufacturers obligations reduce in line with the time remaining under the warranty. For example if a warranty claim is made 5 years into a 10 year pro-rata warranty (50%), Tank Master’s obligation under these terms and conditions is limited to a total of half the cost of repair or replacement of the product (50%), and the purchaser must pay for any additional amounts necessary to repair/replace the product in respect of which the claim is made.

Other than the costs payable by the purchaser set out in paragraphs 4, 5 and 6, any expense for a warranty claim made within the first 12 months of purchase will be borne by Tank Master and/or the product manufacturer.

This warranty is in addition to any non-excludable legal rights or remedies conferred on the purchaser under any laws which apply to the goods sold by Tank Master.

Purchasers are advised that goods sold by Tank Master come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Refunds

Please choose carefully. We don’t normally give refunds if you simply change your mind or make a wrong selection. Exchanges and refunds can be given where goods are faulty, wrongly described, different from a sample shown to you or don’t do what they are supposed to do, as per the Department of Consumer and Employment Protection – Government of Western Australia – 1300 30 40 54.

Product Returns and Cancellation of Orders

If a product return is approved by Tank Master, the product(s) returned for credit must be in “As New” condition and are subject to a 25% restocking and administration fee and return freight cost(s).

Cancelled Orders will also incur a 25% restocking and sdministration fee.

Orders and Payments

Stock Items and Standard Items (50% Deposit)

A minimum 50% deposit must be received and processed to initiate an order. The balance must be received and processed prior to pick up or dispatch.

All Stock Items and Standard Items must be paid for in full prior to pick up or dispatch.

Custom Items

All Custom Items will be quoted by a Tank Master representative first. When the client approves a quote, an invoice will be generated and sent to the client.

Payment must be made in full, processed and cleared into Tank Master’s bank account PRIOR to the commencement of production as these items are produced to clients specifications and would be unsuitable to sell to a different client.

Payment Methods

IN STORE

Credit Card (MasterCard and VISA only), EFTPOS and Cash

OUT OF STORE / BY PHONE

MasterCard and VISA Credit Cards Only), Cash and Direct Deposit – (Refer to Dispatch / Goods Release below).

CHEQUES

We DO NOT accept cheques. Exceptions can be made under special circumstances – (Refer to Dispatch / Goods Release below).

ACCOUNTS

There are NO ACCOUNTS at Tank Master – Refer to “Dispatch / Goods Release” below and “Orders and Payments” above for clarification.

Dispatch / Goods Release

All goods must be paid in full prior to being released. All goods will remain in the possession of Tank Master or its agents until such time as payment has been received, processed and cleared.

Delivery and Installations

Please use the information below as a general guide – Individual circumstances may vary

General Guidlines

Tank Master advises customers that all care is taken when manufacturing products. In some cases, materiel (swarf) or debris may be left inside due to the manufacturing process. Tank Master advises customers that tank(s) should be vacuumed or washed out prior to installation. Material (swarf) or debris may affect pipe work, pumps and other devices installed after the tank and failure to remove this material may void any warranty claims.

If you are unavailable, or there are insufficient people available when your tank is delivered, the tank will be rolled off the truck and left on its side in the most appropriate safe place determined by the driver. Please check the section below (Delivery of Tanks) for a guide to how many people need to be available to help with your delivery

Our driver will generally need some assistance to unload your tank from the truck, therefore, could you please have able-bodied people available to assist at time of delivery (see “Delivery of Tanks” below).

If you unable to provide assistance, alternative arrangements will need to be made when ordering your tank.

Prepare Access for Delivery

Please check gates, roads, roundabouts, crossings and overhanging trees on your property so that we can deliver your tank without damage. If access is not clear to the site, your tank will be left at the closest point.

The size of the vehicle delivering your tank will depend on the size of the tank ordered.

Up to, but not including, 9,000 litres

Either a 4.5 ton rigid axle truck or a Ute.

9,000 and Above

A rigid axle truck with trailer (approx 19 metres long x 3.5 metres wide)

Delivery of Tanks

Delivery of round tanks 250 litres to 9,000 litres

Round tanks from 250 litres up to 5000 litres can generally be delivered safely by our driver without assistance.
Under Eave tanks of 2000 litres and greater will need at least 1 able bodied person for assistance, other than the driver, to unload and assist placing the tank in-situ.

Delivery of round tanks 9,000 litres and above

Generally, tanks of 9,000 litres (2,000 Gallons) or greater are delivered free of charge to site (Poly Tanks Only).

These tanks are delivered on a truck and trailer (approx 19 metres long x 3.5 metres wide) by 1 person (the driver) and will require assistance.

Please use the guidelines below:

9,000 litres to 13,500 Litres 1 to 2 able bodied people + driver
13,500 Litres to 22,500 Litres 2 to 3 able bodied people + driver
Greater than 22,500 Litres 3 to 5 able bodied people + driver

Delivery of Under Eave / Slimline Tanks

Delivery of Under Eave / Slimline Tanks can generally be done with the assistance of 1 person (excluding the driver). In most cases it can be done without assistance but it is preferable to have at least 1 able bodied person available in addition to the driver.

PLEASE NOTE – In the guidelines above, “able bodied”, refers to people able to assist the driver with lifting and moving the tank. For more information on the weight of a particular tank and how they are unloaded, please contact us.

Delivery/Installation Dates and Times

Delivery/Installation dates will depend on if the tank is “in-stock” or has been ordered.

For “in-stock” tanks, the delivery/installation date will be discussed at the time of purchase. Delivery of ordered tanks will depend on a number of factors.

If the tank is WA made, the tank should arrive at Tank Master within 2 to 3 weeks of order date. Once the tank has arrived at Tank Master, we will contact you regarding a delivery date.

If the tank is made outside WA the arrival date at Tank Master can only be estimated. Once the tank arrives at Tank Master, a delivery date can be arranged.

PLEASE NOTE – Delivery/installation times can only be estimated due to loading/unloading, traffic, weather and other conditions. As a result of this we can only estimate an AM or PM time frame on the day of delivery/installation.

Site Preparations

The site preparations below should be used as a guide only – Contact us for more information

Poly Round Tanks

Poly Round Tanks need a flat level surface. A sand pad is ideal.

Poly Under Eave / Slimline Tanks

Poly Under Eave Tanks require a solid level surface like slabs, pavers or concrete and the surface should be slightly bigger than the tank dimensions.

Aquaplate Round Tanks

Aquaplate tanks generally need some sort of stand. We recommend galvanised stands with treated hard wood beams.

Aquaplate Under Eave / Slimline Tanks

Aquaplate tanks generally need some sort of stand. We recommend galvanised stands with treated hard wood beams.

Steel Liner Tanks

Steel Liner Tanks generally require a sand pad that has a diameter 2 metres wider than the tank. That is 1 metre wider than the tank all the way around. These dimensions can be found on the Steel Liner Tanks page. The sand pad should be 150mm think.

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About Tank Master

Tank Master prides itself on supplying the biggest range of domestic, commercial and industrial markets with the largest range and the best prices in Perth, Western Australia and around Australia.

We supply Slimline Water Tanks, Modular Water Tanks, Under Eave Tanks, Underground Water Tanks, Aquaplate Tanks, Septic Tanks and Leach Drains.

Specialists in Pressure pumps, Transfer pumps, 12 Volt pumps, Petrol and Diesel pumps for all your pumping requirements.

Tank Master stock and supply a huge rage of filtration products including Undersink, UV, Reverse Osmosis, Water Softener, Sediment, Carbon (Taste and Odour) and replacement cartridges.

Tank master also supply a wide range of Fire Fighting equipment including skid mounted units, trailer mounted units, fire fighting pumps, hose reels, fire hose and a variety of fire fighting accessories.

With a massive range of products, we are able to supply stock standard and customised solutions for a wide variety of situations. 

WE WILL BEAT ANY GENUINE QUOTE*

* Genuine quote must be presented on the suppliers official letterhead/stationary and not be subject to any special offers

OPENING HOURS

Mon to Fri | 8.30am to 5.00pm

Saturday | 8.30am to 1.00pm

Sunday | Closed

Public Holidays | Closed

 

Current Tank Master Specials

VIEW ALL CURRENT SPECIALS